Learn How To Set Up A Ticketing System Using osTicket! Easily manage, organize, and streamline your customer service and drastically improve your customer's experience - all with one simple, easy-to-use system. osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is, it's completely free. For not so tech-savvy people, installing this great open-source software might be a pain. But not anymore, as this video tutorial will guide you the way.